It's super simple:
1- enter the link Forgot my password
2- Place the registered e-mail and wait for the sending.
3- You will receive an email from firstname.lastname@example.org, make sure it is not in the SPAM or Junk box.
4- In the email there will be a link, so you can make a new password.
Doubts? Please contact us through the top menu "Submit a Request"